Last Updated: Sep 25, 2025
Peerless Plumbing Company and NuDrain Phoenix (“Peerless Plumbing,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website peerlessplumbingrepipes.com, contact us, or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information You Provide
- Name
- Email address
- Phone number
- Billing or payment details
- Service requests or inquiries submitted via our forms, phone, or email
- Information Automatically Collected
- IP address
- Browser type and version
- Operating system
- Pages visited on our Site and time spent on them
- Date, time, and referring source of visit
- Device information
- SMS Opt-In Information
Customers may opt in verbally or through written consent to receive SMS messages related to:
- Appointment reminders
- Dispatch notifications
- Billing updates
- Job completion surveys
At the time of opt-in, customers will be informed that:
- Message and data rates may apply
- Message frequency may vary
- Customers can text HELP for support or STOP to unsubscribe
Their number will not be shared with third parties for marketing or promotional purposes
How We Use Your Information
We may use your information to:
- Provide plumbing and related services
- Schedule and confirm appointments
- Respond to inquiries and provide customer support
- Send SMS notifications (if you opted in)
- Process billing and payments
- Improve our services and website performance
- Comply with legal obligations
Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only with:
- Service providers who perform tasks on our behalf (e.g., scheduling, payment processing, hosting)
- Legal authorities if required by law or to protect safety, rights, or property
Business transfers in the event of a merger, sale, or acquisition (you will be notified if this happens)
SMS Consent and Opt-Out
By providing your phone number and opting in, you agree to receive SMS messages from Peerless Plumbing regarding services, billing, reminders, and surveys.
- STOP: You can unsubscribe at any time by replying STOP.
- HELP: For assistance, reply HELP.
- Standard message & data rates may apply.
- Message frequency may vary.
Your phone number will not be shared with third parties for marketing or promotional purposes.
Data Security
We use reasonable technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure.
Your Rights and Choices
- You may opt out of marketing messages at any time.
- You may request access to, correction, or deletion of your personal data by contacting us directly.
- You can manage cookies and tracking in your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, SMS opt-ins, or how we handle your data, please contact us:
Peerless Plumbing Company and NuDrain Phoenix
📍 3801 E Roeser Rd, Suite 20, Phoenix, AZ 85040
📞 (602) 265-5508
📧 NuDrain@peerlessplumbingco.com